Fix Issues with Facetime and iMessage after upgrading to iOS 7
Easy Stuff to Try
- Go into settings and reset your date/time. Settings => Privacy => System Services => Turn All On
- Change the DNS settings: settings > wifi > click on wifi network and change the DNS to 126.96.36.199. Test if working. Now go back to the WiFi in Settings, and enter the old DNS.
- Change the phone’s name. eg Sam’s iphone to Sams iphone.
- Reset Network Settings: Settings => General => Reset => Reset Network Settings.
- Reset all settings: Go Settings => General => Reset => Reset All Settings
Reset FaceTime and iMessage
- Turn FaceTime or iMessage off and then back on in Settings.
- Launch Settings by tapping the icon on the Home screen
- Scroll down to Messages or FaceTime
- Toggle the switch from on (green) to off (white)
- Wait a minute
- Toggle the switch back to on (green)
- Wait for it to re-activate
Hard reboot your iPhone, iPod touch, or iPad:
- Make sure you’re on Wi-Fi
- Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
- Wait for the Apple logo to appear
If it still doesn’t work, repeat step 1 (turning FaceTime or iMessage off and on)
Sign back in to iMessage or FaceTime:
- iMessage: Go to Settings > Messages, then tap “Use your Apple ID for iMessage”.
- FaceTime: Go to Settings > FaceTime, then tap “Use your Apple ID for FaceTime”.
Reset Device and Restore in iTunes (Most likely to work)
- Connect device in iTunes
- In the Summary page click on “Back Up Now”
OPTIONAL: Go Settings => General => Reset => Erase All Content and Settings
- After the back up click on “Restore iPhone” to download and install a fresh copy of iOS 7.
- When completed it will ask to “Set up as New or Restore from Backup” pick “Restore from Backup” and choose the fresh backup you just made.
OPTIONAL: Alternative is to Set up as new phone. Activate iMessage. Then restore from Backup.
- Once the backup is loaded iTunes will sync everything else.